🛠️ Important Update for Our US Customers

 

🛠️ Important Update for Our US Customers

Dear customers,

As a small artisan brand based in France, we take pride in creating made-to-order products, one piece at a time, with care and precision. Our goal has always been to deliver unique, high-quality items that you can’t find anywhere else — and ship them to you, wherever you are in the world.

However, a new regulation affecting  international shipments to the United States may have an impact on our American customers.

📦 What’s Changing?

In the coming weeks, certain taxes or customs charges may apply to international parcels — including handmade goods like ours — when shipped from France to the United States. This is part of a broader adjustment in how dsmall value product are being processed.

In simple terms, you might see slightly higher costs on your future orders due to these regulatory changes.

💡 What Are We Doing About It?

We’ve already started working on several solutions to minimize the impact on you:

• Better shipping options, including new partners 

• A dedicated  shipping strategy for US customers, designed to reduce shipping weight and cost, while maintaining the same level of customization.

• Full transparency via a FAQ page and email support, so you’ll always know what to expect.

Our goal is simple: to continue offering you exceptional products and service, with no surprises at checkout.

🖤 Why It Matters to Us

You are part of our journey. Many of you have supported our brand from the very beginning, and we want to make sure you feel valued, not penalized.

We believe that even with these changes, handmade, meaningful products are worth waiting for — and worth investing in. We're here to prove it.

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📬 What’s Next?

We’ll share another update in the coming days, including specific measures we’ll be putting in place, and any actions you might need to take.

In the meantime, feel free to contact us directly if you have questions, or keep an eye on our [Instagram / newsletter / site updates] for more details.

Thank you for your continued support and trust.
We’re here for the long run — and we’re bringing you with us. 🇺🇸🤍🇫🇷